What Are Cookies and Why We Use Them
Cookies are small text files placed on your device when you visit grandwild-casino-nz.com. They help the website remember your preferences, keep your session active, and give us a clearer picture of how players interact with the platform. Without cookies, basic functions like staying logged into your account or keeping your game preferences saved between visits simply would not work.
GrandWild Casino uses cookies for a range of purposes: to keep the site running properly, to understand how visitors navigate through it, and to make sure the content and offers you see are relevant to you as a New Zealand player. We are committed to being upfront about what data we collect and why.
Our Legal Basis for Using Cookies
GrandWild Casino operates under licence number MGA/B2C/717/2019 issued by the Malta Gaming Authority. As part of our compliance obligations, we follow applicable data protection frameworks that govern how personal data and tracking technologies may be used in relation to users located in New Zealand.
Under New Zealand’s Privacy Act 2020, individuals have the right to know when information about them is being collected, what it will be used for, and who it might be shared with. This Cookie Policy fulfils that obligation. Some cookies are strictly necessary for the platform to function and do not require your consent. Others, such as analytics or marketing cookies, are only activated once you give us your go-ahead.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for grandwild-casino-nz.com to operate. They handle things like:
- Keeping you logged into your GrandWild account during a session
- Remembering items in your session state, such as your current game or pending transaction
- Maintaining security checks and fraud prevention measures
- Ensuring the site loads correctly across different devices and browsers
Because these cookies are necessary for the site to function, they cannot be switched off through our cookie settings. However, you can always block them through your browser settings, though doing so may stop certain parts of the site from working properly.
Performance and Analytics Cookies
These cookies collect information about how players use the site. For example, they help us understand which pages are visited most often, where users tend to drop off, and how long people spend on particular sections. The data gathered is aggregated and does not identify individual users.
We use this information to improve how the platform performs and to make better decisions about content, layout, and features. Analytics cookies are only placed on your device with your consent.
Functional Cookies
Functional cookies allow the site to remember choices you make, such as your preferred language, display settings, or whether you have previously dismissed a notification. They make your experience on GrandWild Casino smoother and more personalised without storing anything that could be used to track you across other websites.
These cookies require your consent and can be turned off at any time, though doing so may affect how certain features behave during your visit.
Targeting and Marketing Cookies
These cookies are used to deliver promotions and content that are more likely to be relevant to you. They may also be used to limit how often you see a particular advertisement and to measure the effectiveness of our campaigns. In some cases, they may be set by our trusted advertising partners rather than directly by GrandWild Casino.
Marketing cookies track your browsing behaviour across multiple websites, which means they go beyond the boundaries of grandwild-casino-nz.com. They are only activated with your explicit consent.
Third-Party Cookies
Some cookies on our site are placed by third parties. These include our game providers, payment processors, and analytics services. GrandWild Casino does not control how these third parties use cookies, and you should refer to their own privacy and cookie policies for full details.
Third-party services that may set cookies when you use grandwild-casino-nz.com include:
- Game providers such as Play’n Go, Evolution, Pragmatic Play, and others whose titles appear in our library
- Payment services used to process deposits and withdrawals, including those handling Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, USDT, and Ethereum transactions
- Analytics platforms that help us understand site traffic and player behaviour
- Responsible gambling tools and support integrations
Cookies and Responsible Gambling Compliance
In line with our responsible gambling commitments and MGA licence requirements, certain cookies support the tools we provide to help players stay in control. These include session tracking that feeds into deposit limit monitoring, self-exclusion management, and activity history. Data collected through these cookies is treated with a higher level of care and is not used for marketing purposes.
New Zealand players who use responsible gambling tools on GrandWild Casino, such as deposit limits, cooling-off periods, or self-exclusion requests, should be aware that some cookies are integral to making those tools work reliably. Blocking or deleting these cookies may interfere with the effectiveness of your chosen limits or restrictions.
If you feel your gambling is becoming a concern, you can find support resources through our Responsible Gambling page.
How Long Do Cookies Stay on Your Device
Cookies fall into two broad categories based on how long they remain on your device:
- Session cookies are temporary. They are deleted automatically when you close your browser. These are commonly used to maintain your login status or track activity within a single visit to the site.
- Persistent cookies remain on your device for a set period, which can range from a few days to several years, depending on the cookie’s purpose. These are used for functions like remembering your preferences or delivering targeted content over time.
You can view the specific duration of each cookie through your browser’s developer tools or through the cookie consent settings on our site.
Managing Your Cookie Preferences
Through Our Cookie Settings
When you first visit grandwild-casino-nz.com, you will be presented with a cookie consent banner. From there, you can choose which categories of cookies to accept or decline. You can return to these settings at any time by accessing the cookie preferences link in the footer of the website.
Please note that withdrawing consent does not affect anything that happened before you changed your settings. It only applies going forward.
Through Your Browser
Most browsers give you control over cookies through their settings menus. You can usually:
- View which cookies are currently stored on your device
- Delete all cookies or selected ones
- Block all cookies from being placed
- Set your browser to notify you before a cookie is stored
- Allow cookies only from specific websites
Instructions vary depending on which browser you use. You can find guidance in the help section of Chrome, Firefox, Safari, Edge, or whichever browser you prefer.
Keep in mind that blocking all cookies will affect how grandwild-casino-nz.com works for you. Core functions like account login, game loading, and transaction processing rely on certain cookies being present.
Opting Out of Analytics and Advertising
If you want to opt out of interest-based advertising more broadly, you can use the tools provided by the Digital Advertising Alliance or adjust your settings directly through platforms like Google. These opt-outs are separate from the cookie preferences on our website and will need to be managed independently.
Cookies and Children
GrandWild Casino is strictly for players aged 18 and over. We do not knowingly collect any data through cookies from minors. If you believe a person under 18 has accessed our site and had cookies placed on their device, please contact us immediately so we can take appropriate steps.
Changes to This Cookie Policy
We may revise this Cookie Policy from time to time to reflect changes to the technologies we use, updates to applicable law, or changes to our business practices. Any material changes will be communicated clearly on this page. Continued use of grandwild-casino-nz.com after any changes take effect will be taken as your acceptance of the revised policy, except where your consent is required afresh.
Get in Touch
If you have any questions about how GrandWild Casino uses cookies or about your data privacy rights under New Zealand law, you are welcome to reach out to our support team directly.
- Email: support@grandwild-casino-nz.com
- Phone: +64 9 887 4521
- Address: 120 Queen Street, Northcote Point, Auckland 0627, New Zealand
- Support hours: Monday to Saturday, 9AM to 6PM
You can also visit our Contact Us page to send us a message directly through the site.